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COVID-19
Safety, Privacy and Ultimate Experience

EROS CYPRUS Team is undertaking all necessary health measures following the local Government’s and World Health Organization’s health protocols. Further on, we use those protocols and draft our own guest health protocol procedure during arrival, stay and departure, securing our guests’ and ourselves’ best health. With the fact that our Estate is accepting one group of guests at a time, we can firmly claim that with privacy and unnecessary human contact, we offer a safe holiday retreat platform concept that one may not come across elsewhere.
Finally, with social distancing rules in place, we take our time to carefully select specific social distancing outdoor experiences that will keep our mission on track while securing your health. We will further discuss those possible outdoor experiences through personal communication with you once you drop us an email or book our accommodation online.

Please kindly note that our obligation for cleanliness is always a top priority within EROS CYPRUS Estate and is in accordance with the high standard cleaning processes, however due to COVID-19 health crisis we have already taken additional precautionary measures as below, by:

  • Providing hand wash and sanitizing products to our guests upon check in process; same products will be available in all of our rooms
  • Increased hand-washing and sanitation of team members
  • Frequent sanitation of the Estate’s facilities
  • Rooms thoroughly sanitized by our experienced Housekeeping Staff
  • Extra precautionary procedures by the Estate’s executive Chef and food & beverage team in regards to food products and meals preparation
  • In the event that an Estate’s employee presents any symptom, they will be quarantined and tested immediately
  • Monitoring the latest information, protocols and tools

Efforts of EROS CYPRUS team are mainly focused on providing the most safe and enjoyable stay in the premises, while all involved members of our team are well trained to anticipate every situation that might occur during your stay.

Content will be updated according to Covid 19 improvements

For any further questions concerning our safety procedures and more, please contact us at [email protected]

A member of our team will be delighted to assist you.

Until the time we meet…Stay safe and replace any worry with excitement of your future stay at EROS CYPRUS

Warm Regards, EROS CYPRUS Team


Covid 19 Booking Policy:

Covid- 19 Update

Guests who have or will secure their bookings with a prepayment deposit can rebook or transfer their stay for a later date or alternatively, can choose to be reimbursed accordingly if measures still take place at the time of their booking.
All new bookings up until later notice will bear no cancellation fees in case they will be cancelled at any period before the aforesaid date or otherwise rebook their stay on a later date.
We will continue to constantly monitor the situation so that we may provide you with the most current updates.

We look forward to welcoming you very soon. In the meantime, we urge everyone to stay calm and continue to act responsibly, so that when the time comes, you will be able to enjoy your next holiday to its utmost.

Warm Regards, EROS CYPRUS Team

DISCLAIMER

The information contained in this website is for general information purposes only. The information is provided by EROS CYPRUS and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of EROS CYPRUS. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, EROS CYPRUS takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

RENTAL TERMS AND CONDITIONS

I. SCOPE OF APPLICATION
The present terms and conditions (“Terms and Conditions”) are applicable to all agreements formed with «Groggery Enterprises Ltd.», a company duly incorporated and validly existing under the laws of the Republic of Cyprus, pertaining to reservations, bookings and arrangements for the provision of accommodation and related services (collectively, “Services”) at the estate property of GROGGERY ENTERPRPISES LTD in the area of Ayia Thekla in Cyprus (“Estate”). The Estate consists a luxury see front villa in Ayia Thekla. All details with regard to the Estate, suites, facilities, etc. appear in EROS CYPRUS website www.eroscyprus.com

The Services provided by EROS CYPRUS at the Estate comprise the accommodation up to twelve (12) adults and four (4) children up to 2 years old, as well as ten (10) adults, plus up to four (4) children up to 16 years old and four (4) children up to 2 years old the exclusive use of the luxury villa, its suites and all other areas of the Estate, the supply of food & beverages and the provision of other on-site services as such are described in writing by representatives of EROCYPRUS and agreed upon reservation.
The Terms and Conditions apply to all clients for whom EROSCYPRUS has agreed to provide the Services and who, in turn, have agreed to pay the rental cost quoted by EROS CYPRUS and related charges (“Resident”) as well as to any and all of the Resident’s guests who shall also reside in the Estate and receive all of the Services ("Guest(s)").

The Resident is invited to read the present Terms and Conditions and address his queries, if any, to the attention of Sales Department (e-mail: [email protected]) before payment of the Reservation
Deposit, as set out in Section II below. Payment of the Reservation Deposit shall constitute proof that the Resident has read and understood the present Terms and Conditions and that he unreservedly accepts and agrees to such Terms and Conditions. The Resident may be asked to sign a copy of the present Terms and Conditions upon arrival at the Estate. The Terms and Conditions shall apply to each and every agreement formed with EROSCYPRUS for the provision of the Services, insofar as the parties have not explicitly deviated from the Terms and Conditions in writing.

II. RESERVATION, PAYMENT AND CANCELLATION POLICY
Reservation Deposit. A 30% deposit of the Total Rental Cost must be payable upon confirmation of reservation (“Reservation Deposit”). The confirmation of reservation is conditional on the Resident paying the Reservation Deposit. Such deposit is non-refundable at all seasons.
Total Rental Cost. The cost for the Services at the Estate is quoted in Euros and is equal to the applicable rate per night (“Daily Rate”) for the period starting from the date on which the Resident shall arrive at 2.

EROSCYPRUS: Aristoteli Valaority 7 , Karma Ionion H11, 5391,Ayia Thekla, Sotira, Cyprus HEAD OFFICE: 11 Bouboulinas Street, Nicosia, Cyprus, 1060 Tel: 0035722250408 Website: www.eroscyprus.com the Estate ("Date of Arrival" or "Arrival") to the date on which the Resident shall leave the Estate ("Date of Departure" or "Departure"), as such Daily Rate is provided in writing to the Resident by the representatives of EROS CYPRUS times the nights of stay at the Estate (“Rental Cost”), plus the applicable taxes such as Value Added Tax (“Total Rental Cost”). Our Daily Rates are made available ON REQUEST basis and apply for the exclusive use of the Estate. The breakdown and method of calculation of the Total Rental Cost is set out in the Official Rates Template made available to the Resident by the representatives of EROS CYPRUS. Payment of Total Rental Cost and cancellation fees during October – May. The remaining balance of 70% of the Total Rental Cost (after the deduction of the Reservation Deposit) must be paid by the Resident fifty five (55) days prior to the Date of Arrival at the latest. In the event of any cancellation or modification of the reservation received fifty four (54) days or less prior to the Date of Arrival or in the event of no show or early Departure of the Resident, the entirety of the Total Rental Cost (including the Reservation Deposit) will be charged as cancellation fees.

Payment of Total Rental Cost and cancellation fees during June – September. The remaining balance of 70% of the Total Rental Cost (after the deduction of the Reservation Deposit) must be paid by the
Resident eighty five (85) days prior to Date of Arrival at the latest. In the event of cancellation or modification of the reservation received eighty four (84) days or less prior to the Date of Arrival or in the event of no show or early Departure of the Resident, the entirety of the Total Rental Cost (including the Reservation Deposit) will be charged as cancellation fees.

Security Deposit. Α 25% of the Rental Cost is payable by the Resident upon Arrival (“Security Deposit”). The Security Deposit will be refunded in full within two weeks following the Resident’s Departure, except in the event of loss or damage to the Estate or its contents and/or any costs related to or arising out of late (not pre-scheduled) Departure and/or costs related to items provided to the Resident by the Estate on the condition that such items are duly returned to the Estate’s representatives upon the Resident’s departure. EROS CYPRUS reserves the right to seek to recover any costs that exceed the amount of the Security Deposit.

Payment Policy. The Resident is required to supply his credit card details and written authorization (“Credit Card Authorization Form”) for the deduction of i) the Reservation Deposit, ii) the balance of the Total Rental Cost remaining after the deduction of the Reservation Deposit, iii) any cancellation fees, iv) the Security Deposit, v) the cost of any off-site activity or luxury service requested by the Resident, further to the Services. The Resident can opt for payment via wire transfer, in which case EROS CYPRUS shall provide the details of a designated bank account. Regardless, the Resident is still required to supply his credit card details and sign the Credit Card Authorization Form for the settlement of any outstanding charges. All costs related to any method of payment shall be charged to the Resident or his credit card.

III. CHECK-IN / CHECK-OUT POLICY

EROSCYPRUS: Aristoteli Valaority 7 , Karma Ionion H11, 5391,Ayia Thekla, Sotira, Cyprus HEAD OFFICE: 11 Bouboulinas Street, Nicosia, Cyprus, 1060 Tel: 0035722250408 Website: www.eroscyprus.com

The Estate is available after 2 pm on the Date of Arrival. Check-out time is determined by 12 noon on the Date of Departure unless other special conditions apply upon reservation. EROS CYPRUS will not be held responsible for any personal items left behind at the Estate after check-out, although the Estate’s representatives will use all reasonable endeavors to identify and return such items to the Resident or his Guest(s) the soonest possible.

IV. RESIDENT’S RESPONSIBILITIES
The number of people residing in the Estate should not be more than ten (12) adults, while families are very welcome and can be accommodated on request basis. At least ten (10) days prior to Arrival, the Resident is requested to submit a list with the name(s) of his Guest(s).

The Resident and his Guest(s) should behave in a responsible manner and avoid any property damage or damage to the environment. They should comply with any reasonable request of the Estate’s representatives and with any policies of the Estate as may apply to the Services provided to them. Children should be supervised at all times by the Resident and his Guest(s) or anyone hired to take care of the children (e.g. child caretaker, nanny, etc) in the Estate, especially in the vicinity of water or while in the terraces overhanging the cliffs. The Resident and his Guest(s) are responsible for their behavior. The Resident shall be considered as
“head of the group” and shall be responsible for the behavior of all of his Guests in the Estate and for any damages caused by his Guest(s).

V. EROS’ RESPONSIBILITIES
In the unlikely event that, for reasons attributed exclusively to EROS CYPRUS, the latter is not in position to accommodate the Resident and his Guest(s) at the Estate, EROS CYPRUS commits to arrange similar alternative accommodation at its own cost and up to the amount of the Total Rental Cost already paid by the Resident. If no such accommodation is available, the Resident shall be fully reimbursed of any rental costs or charges already paid. EROS CYPRUS shall have no further liability to the Resident and/or
his Guest(s) for that matter. EROS CYPRUS shall only be held liable for any damages resulting from willful misconduct or gross negligence of the Estate’s representatives or personnel and such liability shall not exceed the amount of fifty thousand (50.000,00) Euros in total.

VI. PET POLICY

EROSCYPRUS: Aristoteli Valaority 7 , Karma Ionion H11, 5391,Ayia Thekla, Sotira, Cyprus HEAD OFFICE: 11 Bouboulinas Street, Nicosia, Cyprus, 1060 Tel: 0035722250408 Website: www.eroscyprus.com

Pets up to five (8) kilos are permitted in the Estate without extra charge to a maximum of two (2) pets. The pet must be supervised at all times and must be on a leash in public places. EROS CYPRUS bears no responsibility for any damage caused by the pet.

VII. FORCE MAJEURE
EROS CYPRUS shall have no liability to the Resident, to his Guest(s) or any third party for (a) any incident caused due to the breach of the Resident’s or his Guest(s) responsibilities and/or (b) any loss, damage, bodily injury or other claims for compensation resulting from force majeure events, including but not limited to war or threat of war, riot, civil strife, hostilities, political unrest, government action or airport regulations, industrial dispute, natural or other disaster, nuclear incident, terrorist activity, weather conditions, technical problems with transportation, closure of airports, fire, flood, draught or other events beyond EROS CYPRUS’ control.

VIII. GOVERNING LAW AND JURISDICTION
Any agreement governed by the present Terms and Conditions shall be governed by the Laws of the Republic of Cyprus. Any and all disputes arising out of or in connection with the entry into, execution, delivery and interpretation of any agreement governed by the present Terms and Conditions shall be resolved by the Courts of Cyprus which shall have exclusive jurisdiction and competence to determine any such disputes. The parties hereby waive any right they might otherwise have to challenge the jurisdiction and
competence of the Courts of Cyprus.

WEBSITE TERMS AND CONDITIONS

These terms and conditions outline the rules and regulations for the use of EROS CYPRUS’ website. By accessing this website we assume you accept these terms and conditions in full. Do not continue to use EROS CYPRUS’ website if you do not accept all of the terms and conditions stated on this page.

COOKIES
We employ the use of cookies. By using EROS CYPRUS’ website you
consent to the use of cookies in accordance with EROS CYPRUS Cookie Policy. Most of the modern day interactive website use cookies to enable us to retrieve user details for each visit.
Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate / advertising partners may also use cookies.

LICENSE
Unless otherwise stated, EROS CYPRUS and/or its licencors own the
intellectual property rights for all material on EROS CYPRUS. All
intellectual property rights are reserved. You may view and/or print pages from EROS CYPRUS for your own personal use subject to restrictions set in these terms and conditions.
You must not:

  • Republish material from EROS CYPRUS
  • Sell, rent or sub-license material from EROS CYPRUS
  • Reproduce, duplicate or copy material from EROS CYPRUS
  • Redistribute content from EROS CYPRUS (unless content is
    specifically made for redistribution).

HYPERLINKING TO OUR CONTENT
The following organisations may link to our website without prior written approval:

  • Government agencies
  • Search engine
  • News organisations
  • Online directory distributors when they list us in the directory may link to our website in the same manner as they hyperlink to the website of other listed businesses.

These organisations may link to our home page, to publications or to other website information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.
We may consider and approve in our sole discretion other link requests.
We will approve link requests if we determine that: (a) the link would not reflect unfavorably on us; (b) the requester does not have an
unsatisfactory record with us; (c) the benefit to us from the visibility
associated with the hyperlink outweighs the absence of ; and (d) where the link is in the context of general resource information.
Approved requests may hyperlink to our website as follows:

  • By use of our corporate name;
  • By use of the uniform resource locator (web address) being linked to;
  • By use of any other description of our website or material being
    linked to that makes sense within the context and format of content
    on the linking party's site.

No use of EROS CYPRUS’ logo or other artwork will be allowed for linking absent a trademark license agreement.

IFRAMES
Without prior approval and express written permission, you may not create frames around our web pages or use other techniques that alter in any way the visual presentation or appearance of our website.

RESERVATION OF RIGHTS
We reserve the right at any time and in our sole discretion to request that you remove all links or any particular link to our website. You agree to immediately remove all links to our website upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our website, you agree to be bound to and abide by these linking terms and conditions.

REMOVAL OF LINKS FROM OUR WEBSITE
If you find any link on our website or any linked website objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.
Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

CONTENT LIABILITY
We shall have no responsibility or liability for any content appearing on your website. You agree to indemnify and defend us against all claims arising out of or based upon your website. No link(s) may appear on any page on your website or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

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